Privacy Policy

Our Privacy Commitment

At arazelaeonix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Your trust is essential to our relationship, and we take our responsibility to protect your information seriously.

Information We Collect

We collect information you provide directly and automatically through your use of our services:

• Contact information including name, email address, phone number, and postal address
• Financial information relevant to planning consultations and service delivery
• Communication preferences and consultation history for service improvement
• Technical information such as IP address, browser type, and website usage patterns

How We Use Your Information

Your information helps us provide better service and support:

• Delivering personalized financial planning consultations and ongoing support
• Communicating about your account, appointments, and service updates
• Improving our services based on usage patterns and feedback
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on several legal grounds:

Consent for marketing communications, legitimate interest for service delivery, and legal obligation for regulatory compliance.

Information Sharing

We may share your information in limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or regulatory authorities
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

You have several rights regarding your personal information:

• Access your personal information and receive a copy
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications

Cookies and Tracking

We use cookies and similar technologies to improve your experience. For detailed information, please see our Cookie Policy.

View Cookie Policy

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children.

18+ only

Policy Changes

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication.

Contact Information

Questions about this Privacy Policy? Contact us at contact@arazelaeonix.com or +61 786-325-201